2012 Frost & Sullivan Asia Pacific Customer Value Enhancement Award for Contract Manufacturing of Active Pharmaceutical Ingredients
Inno Biologics has been chosen as the award recipient of the 2012 Frost & Sullivan Asia Pacific Customer Value Enhancement Award for Contract Manufacturing of Active Pharmaceutical Ingredients.
The Frost & Sullivan Award for Customer Value Enhancement of the Year is presented each year to the company that implements strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products.
This award recognizes the Inno Biologics' inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Inno Biologics is also measured based on the following criterias:
- Product quality and Timeliness of Service
- Service Protocols to Improve Overall Customer Ownership Experience
- Increasing ROI for Customers and Expansion of Customer Base
Source: Frost & Sullivan